Customer Support App
Empower your customers to get live support, get their complaints addressed & access up-to-date transaction history, all from their mobile devices, anytime, anywhere!
Try Out Customer App for Suite CRM Now!
Create Your App in 3 Easy Steps
Step 1: Select Your Industry
Select your industry from our pool of available options or specify if not already available.
Step 2: Provide Your Requirements
Let us know about your unique requirements, if any, according to the nature of your business.
Step 3: Get it Developed
Once we have all the details, we will custom develop your very own customer app.
Empower Customers with the information they seek, and serve them
better with an intuitive and feature rich mobile app
Industry Applications
Our Customer App is a fully loaded self service customer portal in the form of a mobile app. And we have different apps for different industries to cater to each industries unique customer requirements and business processes. Here are some common industry examples to give you a better idea.
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Retail
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Education
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BFSI
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Real Estate
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Travel
Offline Retail & Ecommerce
Customer centric business processes is one of the key success factors in the retail industry be it offline retail or online retail. With our customer app you can provide your customers options for order tracking, managing returns, post complains, provide product feedback, access FAQs, access shipping, return and refund policies and whole lot more.
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Public and Private Educational Institutions
Educational institutions can use our portal to provide better service and grievance redressal system for their students and parents. If you are in the education industry, you can create separate or combined apps for students and parents and provide timely class/exam/fee related updates, manage student/parent queries, fix up appointment for parent meetings, reach out to interested parents, etc.
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Banks & Financial Service Providers
BFSI is another industry where customer service is a major determinant of business profitability. With this app your customers can get all their grievances addressed much faster, get relevant information for opening various accounts and maintaining them, get all the information about various financial products, track their transaction history, etc.
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Real Estate Developers & Marketers
Real estate indstry is heavily dependent on exchange of confidential information with customers. Our app can be a great way to do this. Create an online hub for all confidential customer documents, provide property development updates, track EMI payments and pending installments, offer discounts and promote promotions schemes – all can be done securely with our customer app.
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Travel Agents & Tour Organizers
Travel agents and tour operators can manage all communication with their customers easily and securely with our customer app. Manage customer queries during the entire service lifecycle, provide tour iteneraries and updates (change in schedule), manage payment details, handle special customer requests, upsell, cross sell products, etc.
Get A QuoteCreate Your Own Customer App
Portal Solution
Customer Portal
Reduce operational costs and improve customer satisfaction by empowering customers to get online support, manage appointments & access updated transaction history.
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Employee Portal
Enhance employee productivity and boost revenue by empowering employees to access all the information they need to solve customers queries and close deals faster.
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Sales App
Empower your sales & customer service & support teams to access their CRM data anytime, anywhere from mobile devices resulting in more satisfied customers & more sales.
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