Survey Rocket For SugarCRM
The Only Survey
Automation Module For
SugarCRM
Survey Rocket - a SugarCRM Survey Module is an ultimate solution to make your business more customer-centric. Now, ask all the questions that you have been meaning to and view the answers graphically for quick decision making. All the advanced survey automation features, net promoter score, survey templates, and more in a single tool.
Take a 30 Days Test Drive
Take our product for a test drive and increase customer engagement rate effortlessly! Ready to install package for your SugarCRM or SuiteCRM. Start your free trial now!
Features That Bring Results
Data Piping
Survey Rocket’s Data Piping feature lets you fetch & pre-fill various data fields from the CRM data, along with allowing your respondents to update their data. Moreover, updated & gathered data can be added to the CRM database easily. View More
Skip Logic
Send smart surveys with skip logic feature which creates a custom path varying on the basis of the respondent’s answer. Make your surveys more accurate and customer-centric and achieve higher response rates. View More
Net Promoter Score
Analyze your customer base by sending a net promoter survey and determine who are your detractors, passives, and promoters. Build an effective strategy & convert all your customers into your business promoters. View More
Automated Surveys
Create a meticulous survey workflow by applying conditions and defining actions with SugarCRM survey module to streamline your survey conducting process. Leverage the automation features to gather efficient & quality data. View More
Advanced Statistical Reports
Get detailed statistical reports with actionable data which will help you make sense of the data. Our reports will have variance, average, etc. of the data providing a fuller picture for swift decision making. View More
Survey Templates
Get started in a matter of minutes with our survey templates. No need to spend hours and resources to come up with the right questions for your target audience. Send well-crafted surveys today with our SugarCRM survey module. View More
Transform SugarCRM Into A Functioning Survey Tool
Survey Designing
Out with the plain boring surveys, in with the more interactive and personalized surveys. With our SugarCRM survey module, you can customize the welcome & thank you pages and choose from attractive themes to create a brand identity of your surveys. Other effective survey designing features in our SugarCRM survey plugin are branding, email templates, dynamic survey backgrounds, survey previews, etc. Our tool comes with a set of pre-built questionnaires which are ready to use.
Survey Automation
Say goodbye to Manual Surveys and enter the world of evolved surveys with advanced features of survey automation. Create a full-fledged survey workflow with conditions and actions. The conditions set by you will trigger the survey and based on the respondents’ reply the right survey will be sent. Other automation features include data piping, skip logic, question & answer piping and survey scheduling that help you craft a smooth survey experience for your respondents.
Smart Survey Sending
How you ask your respondents to fill in the survey says a lot about your brand and indirectly, it decides your survey response rate as well. With our SugarCRM survey plugin, you get multiple platforms and ways to share your survey with the audience. You can email the survey link, create shareable surveys to reach a bigger audience, add open shareable polls, etc. Survey Rocket comes with a feature of automated reminder emails which basically sends an email to your customer asking them to take the survey, in case they missed it.
Analytics & Reporting
Creating, designing & sending surveys is on one hand and analyzing the survey data is on other. Our survey dashboard provides you with the required data like response rate, send status, survey status, etc. With Survey Rocket you get 5 different types of reports to measure the success of your survey. Status report for an overview of response rate & trends, question wise reports & individual reports to understand the group psychology and individual preferences, comparison reports to compare multiple survey data and cross tab reports to provide an intersectional view of data.
Points to Note
- Users have to create separate Email-template for each targeted modules (Accounts, Contacts, Leads, Prospects) to send email Survey to the targeted customers.
- Few minutes delay is possible with the Immediate Send survey feature.
- Even after sending the survey the user can edit it up till the responder opens/views the survey.
- Professional Edition: 7.6.* to 11.0
Enterprise Edition: 7.6.* to 14.1 (Sell, Serve)
Our Latest Blog
Change Log
Enhancements & Bug Fixes
- Provided Compatibility to SugarCRM 14.1
- Compatible with PHP 8.2
- Minor bug fixes.
Enhancements
- Survey Rocket Ultimate
- Take Survey Functionality
- Compatible with the latest version of SuiteCRM 7.11.15
- Bug Fixes
Enhancements
- Bug Fixes
- Provide support for SuiteCRM 7.11.6
Enhancements
- Export Question Wise Report In PDF,CSV,Spreadsheet,Image(Non Graphical Data).
- Add Get Shareable Link Button In ListView.
- User Submission History.
- Provide support for SuiteCRM 7.11.2
Enhancements
- Allow user to restrict attachment file size and file extension in attachment question.
- Now users will see the Report structure differently in Question Wise Report i.e. the charts and the data table will be in max length view.
- User can see the data in different charts as well in Question Wise Report.
- User can filter the data by Global Filter in Question Wise and Individual Report.
- User can see the trend report of the submissions in Status and Question Wise Report.
- User can see statistics of the submitted data in Question Wise Report.
- Users can see shortcut buttons for Analyse Report and Preview of survey in Survey module Listview.
- Now users will see the Report structure differently i.e. the charts and the data table will be in max length view.
- Users can see shortcut buttons for Analyse Report and Preview of survey in Survey module Listview.
Survey Rocket Ultimate
Survey Rocket Pro & Basic
Enhancements:
- Addition of NPS and Emoji Question types
- Allow user to upload images as options in radio button and checkbox question type.
- Users can track time spent by an individual on survey.
- Addition of Emoji question type.
- Allow user to upload images as options in radio button and checkbox question type.
Survey Rocket Ultimate
Survey Rocket Pro & Basic
Enhancements:
- Fix design related issues in mobile and web.
- Fix Datetime question type validation issue from Survey Form.
- SMTP Setting UI changes.
- Fix Numeric and Decimal Text field validation issue from Survey Form.
- Fix Datetime timezone issue on survey form submission.
Enhancements:
- GDPR based surveys templates
- Privacy consent checkbox
- Automated survey reminder for pending submissions
- Survey automation enhancements
- Option to download survey Form as PDF / Word
- Option to automate survey based on Date Trigger
- New Question Component: Boolean, Attachment, Rich Textbox and other advanced component
- Survey theme background image support
- Survey footer with dynamic content
- Compatibility with PHP 7.1
- Bugfixes
Enhancements:
- Data-Piping
- Poll within survey module
- Multi Language Support for Survey
- Open ended survey
- Some value added features
Enhancements:
- Added scoring feature in surveys.
- Added skip logic functionality.
- Added “Survey Automation” module.
Enhancements:
- Added attractive themes for survey.
- Added pre-defined survey templates.
- Added new question types: Matrix, Date & time, Scale, Video and Picture.
- Added “Advance settings” for configuring questions while building the Survey.
- Added charts for question-wise report.
- Added daily trend chart for survey submissions in status report.
Enhancements:
- Resolve issue for big data
- Bug fixing in reporting.
- Fixing Survey with Special issue.
Enhancements:
- Resolve issue of mutiple rating type question in one Survey
Enhancements:
- Send Survey using Scheduler
- Compatible with 7.5.* and above
- Minor Bug Fix
Enhancements:
- Removed custom .htaccess file.
- Resolve Admin module files overwrite issue.
- Moved the scheduler to Ext to prevent file overwrite of _AddJobsHere.php.
Enhancements:
- Added Rating datatype.
- Add Thanks mail.
- Design change in Individual Report and add Search functionality.
Enhancements:
- SuiteCRM Survey Rocket is Release.
General FAQs
Yes, as it is a subscription based plan, you can have the upgraded version as and when released.
Technical FAQs
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